ORDERING FOR THE FIRST TIME ?
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BROWSING THROUGH OUR ONLINE SHOP
A Menu on our Index Page allows easy access to our different departments and
sections. Large Departments such as INDIAN SAREE and SALWAR KAMEEZ have
Sub-Menus for your convenience.
All our Products are available to view Online only. We have
NO Catalogue - NO Showroom - NO Franchise
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HOW TO ORDER ?
Select the
Link under your Selected Product to add to your Shopping Cart. Once all your
purchases have been selected, you can Checkout for speedy Credit-Card Payment
via the SSL Secure Portal of
CCAvenue.com
. Payments must be authorised by the customer and credit card company prior to
shipment.
Credit/Debit Card purchases sold by world.ccavenue.com - Products
provided by www.dmi-india.com
(customers please
note -
credit-card statement will show payment made to world.ccavenue.com
)
At present we can accept Credit / Debit Cards online of
Visa, American Express, MasterCard, Discover, Switch, Maestro, Solo, Electron, Eurocard and
PAYPAL - Also possible to pay online by Internet Banking from Banks in UK, USA, Canada, Singapore, China and some other Countries,
through the payment
gateway of
world.ccavenue.com
For payment by German Banks, MasterCard, Discover and other cards - please check payment option PAYPAL
For payment by Internet Banking from UK and other Banks, check Internet Banking Payment and then check any of the Canadian Bank,
to get the links for UK, US and other Banks.
Should you not have a Credit-Card OR not wish to order online, you can use any of the Alternate Payment
Methods listed below and take advantage of the Unique Discount Scheme:
FOR ALL PAYMENT OPTIONS LISTED BELOW:
YOU DO NOT HAVE TO ORDER ONLINE. MAKE PAYMENT
AS DETAILED BELOW, THEN
SEND US AN EMAIL
INCLUDING
ORDER DETAILS
(ITEM CODE, MEASUREMENTS, CHANGES IF ANY) AND
PAYMENT DETAILS
(DATE, MODE OF PAYMENT, AMOUNT PAID, DELIVERY ADDRESS)
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Pay thru Western Union Money Transfer
(save 5% - NOT VALID FOR RUSH ORDERS)
www.westernunion.com
A Discount of 5% on your Total Order is offered when using Western Union for
full payment.
Pay in favor of
PRATIK Mitra, Calcutta (Kolkata), India.
Email us the MTCN Number and Exact Amount Transferred.
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Pay thru ICICI Money2India Scheme
(save Bank Charges charge-free money transfer -
Additional save 10% - NOT VALID FOR RUSH ORDERS
)
A Discount of 10% on your Total Order is offered when using ICICI Bank Transfer for
full payment in any country.
Pay in favor of
DMI India Pvt. Ltd.
at
ICICI Bank Online
. Our Account Number with ICICI Bank is 003405000001
Email us the Transaction Number provided by ICICI Bank.
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Easy Payment Option for Australians. Convert US $ to AUD and Pay to local Bank "ANZ Melbourne", Intermediary Account # 568204AUD00001
Beneficiary Account # 5932000000658, Name = "DMI India Pvt. Ltd."
Email us the Transaction Number, Amount Paid and Date.
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Pay through Bank in USA. (Wire Transfer to and within USA)
(save 10% - NOT VALID FOR RUSH ORDERS)
A Discount of 10% on your Total Order is offered when using Bank Transfer for
full payment in any country.
Transfer of funds through
MT-100 or MT-103
Field 56 MT-100 or MT-103
Intermediary Bank
ABN Amro Bank, New York
SWIFT Code: ABNAUS33
(ABA) FED Routing Code Number - 026009580
Field 57 of mt100 or mt103
Account with Institution
ABN Amro Bank, Calcutta, SWIFT Code: ABNAINBBCAL
Account No. 661001007341
Field 59 of mt100 or mt103
Ultimate Beneficiary: Account No. 1038426 DMI India Pvt. Ltd.
Please obtain SWIFT copy of transfer from your Bank.
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WHAT SIZES DO YOU HAVE ?
CAN I ORDER A DIFFERENT COLOR ?
CAN I MAKE SMALL CHANGES ?
ALL sizes are available as we keep no ready stock. All our products are
Custom-Made from scratch. This ensures the best Fit for the Customer and
allows the Customer to make CHANGES in Color, Length, Sleeves and so on.
Measurement and Size Details can be e-mailed OR faxed to us After Order is
placed.
Color changes are welcome and are usually FREE OF COST. Please check for
availability of your Custom Color before ordering. See
Shade Chart 1
and
Shade Chart 2
.
Most changes are accomodated on request completely free of charge. However, in
cases where the Change(s) results in considerable extra cost, we may charge a
purely nominal fee, so please check before ordering.
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MEASUREMENTS / SIZES
Please remember to e-mail OR fax us Detailed Size / Measurement details
immediately after your order has been placed. For details on how to take your
Measurements please refer to our
SIZE GUIDE
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WHEN WILL I GET MY ORDER ?
FREE SHIPPING AND PACKAGING
Most orders are shipped in 4 weeks from date of receipt of payment. Please
allow upto 6 weeks for items
requiring considerable amount of Handwork / Bridal Outfits / Jewellery. All
orders are shipped by First-Class International Speed Couriers. Shipping and
Packaging to Anywhere in the World is completely FREE, irrespective of number
of items ordered.
Orders of value less than US $100.00, will be shipped by registered air mail (average transit 10 days)
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CAN I ASK FOR A RUSH ORDER ?
Certainly you can ask for your order to be rushed for a special occassion. All
rush orders however
MUST
be paid for via www.westernunion.com
Money Transfer
OR
Bank Transfer
. Orders paid for via Online Credit Card Portal cannot be rushed, as this form
of payment takes time to verify. All rush orders are shipped by the fastest
possible International Speed
Courier Service within 2/3 weeks.
Please note
that we do NOT give Guarantees for Delivery Date (normally transit time is about 4 days) but we have no control over
extenuating circumstances that may/ may not delay delivery after we have
shipped.
Not accepting any Rush Order during 25th April and 10th May, 2008 (both days inclusive)
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REFUND/EXCHANGE POLICY
All products are custom made to particular size and other specifications.
Therefore, orders once delivered, cannot be returned for refund.
We try our best to ensure that return - refund situations do not arise
and ensure customer
satisfaction, but it is not possible to follow an open refund / return policy
as products are not readymade stock. However, genuine problems may arise and
exchange of outfit for another piece of the same outfit can be undertaken under
the following circumstances only:
* The Order is found to be defective on receipt due to our fault / damage in
transit.
* DMI India must be informed of any defect / damage within 3 days of date of
receipt.
* The Products will be exchanged without any extra cost, once the sold piece is
received back.
* All shipping costs for return of the garment to our address in India must be
borne by
the customer. The Returned Goods MUST reach us no later than 6 weeks from date
of your receipt.
* The substituted piece may differ slightly from the original in color and/or
prints due to fast changing fashions.
* One outfit cannot be exchanged for anything apart from another of the same.
Jewellery cannot be exchanged or returned due to hygiene safety, unless
defective or damaged in transit.
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PURCHASING PRESENT FOR SOMEONE ?
Delivery Address can be different from Billing Address. If size is not known
just provide approximate Height with Size X-Small/ Small/ Medium/ Large/
X-Large.
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CANCELLATION OF ORDER
www.dmi-india.com, world.ccavenue.com and www.2checkout.com reserve the right
to cancel any order
suspecting fraud.
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BULK PURCHASES / BOUTIQUE ORDERS
Contact us with Proposed Order detailing Item-Code / Picture / Details and
Quantity for Quotes.
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SPECIAL OCCASSION ORDER?
REPRODUCE YOUR OWN DESIGNS
Contact us with pictures and/or details for Customised Quotes.
Buyers may cancel their order within 24 hours after placing the order
subject to payment of a cancellation
charge of 10.5% of the order value.
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